This Data Protection Notice (“Notice”) sets out the basis on which SpudnikLab (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.
1.1 As used in this Notice:
“customer” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us, or (c), may, or has, submitted personal data in order to use the goods and services provided by us; and
“personal data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
1.2 Depending on the nature of your interaction with us, personal data which we may collect from you includes your name, identification information, and contact information such as your address, email address or telephone number, nationality, country of residence, gender, date of birth, photographs and other audio-visual information, and financial information such as credit card numbers, debit card numbers or bank account information.
1.3 Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).
1.4 Please note that if you are a resident of the European Union (“the EU”), the GDPR will also apply. And, if applicable, the EU’s General Data Protection Regulation (GDPR).
2.1 We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
2.2 We may collect and use your personal data for any or all of the following purposes:
2.3 We may disclose your personal data:
2.4 The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).
2.5 Any further purposes, clarifications, requirements, and so forth, along with the above clauses, may be provided at point-of-contact, including but not limited to: contracts, agreements, partnerships, job or role applications.
3.1 The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.
3.2 Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it. If we require more time, we will advise you in writing and state the reasons why. In general, we will endeavour to complete your request within 30 days.
3.3 Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing via email to our Data Protection Officer at the contact details provided below.
3.4 Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.
4.1 If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below:
4.2 Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
4.3 We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).
5.1 To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis.
5.2 We use the Cloud Service Providers listed below to store and transfer information. We have taken steps to satisfy ourselves that these cloud service providers take reasonable steps to protect the personal data that they hold to a standard that is acceptable to Singapore’s Privacy and Data Protection Commission (PDPC):
5.3 You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
5.4 All of our employees who deal with Personal Data are trained in the proper handling and protection of Personal Data.
5.5 Any data protection breach will be handled in accordance with our internal procedures, a copy of which may be obtained from our Data Protection Officer at the contact details provided below.
6.1 We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.
7.1 We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
7.2 We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.
8.1 We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
9.1 Where we collect, use or disclose the personal data of residents of the EU, we will also comply with any specific requirement of the GDPR:
10.1 You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, please contact us at:
284 River Valley Road, #01-01, Singapore 238325
+65 6850 5137
11.1 This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
11.2 We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
Please read the following Website Terms of Service carefully before using this Site and/or the Services, so that you are aware of your legal rights and obligations with respect to SpudnikLab and/or its related entities and affiliates.
By your (or where Clause 1.1.2(iii) applies, your child’s or ward’s) access of this Site and/or use of the Services, you hereby agree to be legally bound by these Website Conditions. If you do not accept these Website Conditions, please leave the Site and discontinue use of the Services immediately.
1.1 You hereby represent and warrant that:
1.1.2 you are at least 18 years old and have the necessary legal capacity, right, power and authority to agree to these Website Conditions and you are either;
iii. contracting as parent or guardian of a child or ward who is less than 18 years old and who is accessing this Site and using the Services, in which event you agree as his/her parent/guardian, both in your personal capacity and on behalf of your child/ward, to be bound by these Website Conditions and to be liable for your child’s or ward’s acts and omissions while accessing the Site and/or using the Services, and you also agree to ensure that your child or ward observes these Website Conditions;
1.1.3 you are authorised to bind the entity (yourself or your corporate entity) on whose behalf you are contracting and such entity agrees to be bound by these Website Conditions; and
1.1.4 all of the information provided by you to SpudnikLab (including without limitation personal particulars and contact information) is accurate and complete.
1.2 SpudnikLab reserves the right to change, modify, suspend or discontinue the whole or any portion of the Services or Site at any time. SpudnikLab may also impose limits on certain features or restrict your access to parts or the entire Services or Site without notice or liability.
1.3 SpudnikLab may from time to time vary or amend these Website Conditions by posting the amended Website Conditions at this Site. Any use of the Services after the amendment of these Website Conditions will be deemed to be acceptance of the amended Website Conditions by you. If you do not agree to the amended Website Conditions, you have the right to close your Account and/or cease using the Services.
2.1 In this Agreement, the following definitions shall apply unless the context does not permit such application:
2.2 The words “include” and “including” shall not be construed as having any limiting effect.
2.3 The headings in this Agreement do not have any legal effect nor shall they affect the construction of this Agreement in any way.
3.1 The Site is owned and maintained by SpudnikLab.
3.2 SpudnikLab may offer one or more of the following services on or through the Site (each a “Service” and collectively the “Services”):
3.2.1 access to a collection of information, news, data, text, listings, graphics, images, videos, audio files, podcasts, webcasts, software applications and other types of works, including any print, digitised or electronic newspapers, magazines, Apps or other content of SpudnikLab, whether through an online store or otherwise;
3.2.2 search engines or tools;
3.2.3 a platform to create, upload and publicly make available personalised content;
3.2.4 an advertising and branding platform;
3.2.5 message boards, forums, blogs, communication tools;
3.2.6 a social networking platform;
3.2.7 email alerts; and
3.2.8 any other features, content or applications that SpudnikLab may offer on or through the Site from time to time in its sole and absolute discretion.
3.3 You acknowledge and agree that to access and use certain Services, you will be required to register as a Member and additionally shall be bound to strictly comply with the Member Conditions in addition to these Website Conditions.
3.4 From time to time SpudnikLab will run competitions, promotions and surveys at the Site. These are subject to additional terms and conditions that will be made available at the time they are run.
4.1 You may not reproduce, modify, adapt, translate, publish, display, communicate, transmit, broadcast, podcast, webcast, distribute, sell, trade or exploit for any commercial or other purposes, any portion of, or any access to:
4.1.1 any Service;
4.1.2 the Site;
4.1.3 any SpudnikLab Content except, to the extent permitted, with the prior written consent of SpudnikLab or unless expressly permitted in these Website Conditions; or
4.1.4 any Third Party User Content except, to the extent permitted, with the prior written consent of SpudnikLab or unless expressly permitted in these Website Conditions.
4.2 Without prejudice to the generality of Clause 4.1, you agree not to reproduce, display or otherwise provide access to the Services, SpudnikLab Content, or Third Party User Content on another website or server, for example through framing, mirroring, linking, spidering, scraping or any other technological means (including any technology available in the future), without the prior written permission of SpudnikLab.
4.3 You may for your personal, non-commercial use:
4.3.1 retrieve and display SpudnikLab Content on any compatible device owned by you;
4.3.2 print a single copy of SpudnikLab Content on paper (but not photocopy them); and
4.3.3 store such SpudnikLab Content in electronic form on disk or on a mobile.
4.4 All SpudnikLab Content are the copyrighted work of SpudnikLab or its content or software providers, and SpudnikLab reserves and retains all rights in the SpudnikLab Content. Use of some SpudnikLab Content may be governed by the terms of an accompanying end user license agreement.
4.5 You may not decompile, reverse engineer or otherwise attempt to discover the source code of any SpudnikLab Content available on the Site or through a Service except under the specific circumstances expressly permitted by law or SpudnikLab in writing.
5.1 The copyright, patents, trademarks, registered designs and all intellectual property rights in the Services, the Site, and all SpudnikLab Content, including without limitation the copyright in the compilation of all User Content, shall vest in and remain with SpudnikLab.
5.2 The trademarks, logos and service marks (“Marks”) displayed on this Site are the property of SpudnikLab or other third parties, and all rights to the Marks are expressly reserved by SpudnikLab or relevant third parties. You are not permitted to use any Marks without the prior written consent of SpudnikLab or such third party. SpudnikLab and its subsidiaries aggressively enforce their intellectual property rights to the fullest extent of the law. The name of SpudnikLab or any other Marks may not be used in any way, including in any advertising or publicity, or as a hyperlink without prior written permission of SpudnikLab.
5.3 The domain name on which the Site is hosted on is the sole property of SpudnikLab and you may not use or otherwise adopt a similar name for your own use.
5.4 If you have any questions or concerns about these Website Conditions or any issues raised in these Website Conditions or on the Site, please contact us at: email@example.com
6.1 You hereby undertake:
6.1.1 to comply with these Website Conditions, and such other notices or guidelines that may be posted on the Site by SpudnikLab from time to time (which are hereby incorporated by reference into these Website Conditions);
6.1.2 not to use any Service or SpudnikLab Content for any unlawful purpose, and to comply with all applicable laws and regulations, including without limitation, copyright law;
6.1.3 not to hack into, interfere with, disrupt, disable, over-burden or otherwise impair the proper working of the Site, Services or Servers, which shall include but is not limited to denial-of-service attacks, spoof attacks, session hacking, sniffing, tampering, reverse engineering or reprogramming; and
6.1.4 not to use the Account of another Member at any time, whether with or without his/her permission.
7.1 While we make every effort to ensure that all SpudnikLab Content displayed on the Site is accurate and complete, we provide the SpudnikLab Content for informative purposes and on an ‘as is’, ‘as available’ basis only without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, SpudnikLab disclaims all warranties, express or implied, including, but not limited to, implied warranties of satisfactory quality, merchantability or fitness for a particular purpose, compliance with description, or the warranty of non-infringement. Without limiting the foregoing, SpudnikLab does not warrant that the functions contained in or access to the Site, Services, SpudnikLab Content or other content will be timely, uninterrupted or error-free or without omission, that defects will be corrected, or that the Site, Services, SpudnikLab Content or the Servers are free of viruses or other harmful components, or that the download, installation or use of any SpudnikLab Content in or with any Computer will not affect the functionality or performance of the Computer. SpudnikLab does not warrant or make any representations regarding the use or the results of the use of the SpudnikLab Content, the Services, the Site or the Servers in terms of their correctness, accuracy, completeness, reliability, or otherwise. You (and not SpudnikLab) assume the entire cost of all necessary servicing, repair, or correction, including any defect, problem or damage in any Computer. You agree not to hold SpudnikLab liable for the loss of any of your User Content that is due to any circumstances beyond the control of SpudnikLab.
7.2 The data and information made available on the Site are of a general nature and do not purport, and shall not in any way be deemed, to constitute an offer or provision of any professional or expert advice. You should at all times consult a qualified expert or professional adviser to obtain advice and independent verification of the information and data contained herein before acting on it. Any financial or investment information in this Site are for use in Singapore only and are intended to be for your general information only. You should not rely upon such information in making any particular investment or other decision which should only be made after consulting with a fully qualified financial adviser. Such information do not nor are they intended to constitute any form of investment advice or any inducement, invitation or recommendation relating to any of the products listed or referred to. Any arrangement made between you and a third party named on or linked to from these pages is at your sole risk and responsibility. SpudnikLab does not sponsor, endorse or promote any financial products, services or information.
7.3 You acknowledge that it is not SpudnikLab’s policy to exercise editorial control over, and to review, edit or amend any data, information, materials or contents of any User Content, posting, email or any information that may be inserted or made available on the Site by other users of the Services and that SpudnikLab does not endorse and shall not be responsible for any such content.
7.4 You acknowledge and agree that SpudnikLab does not endorse or recommend, is not an agent, reseller or distributor of, and has no control over Third Party Products, and SpudnikLab hereby expressly disclaims all liabilities and responsibilities arising in relation to any Third Party Products whether available or advertised via the Site or on Linked Sites.
7.5 You agree that all statements, offers, information, opinions, materials, User Content, and Third Party Products, from other users and from advertisers and other third parties on this Site should be used, accepted and relied upon only with care and discretion and at your own risk, and SpudnikLab shall not be responsible for any loss, damage or liability incurred by you arising from such use or reliance.
7.6 You also acknowledge and agree that some Services may enable other users to upload User Content to the Site, and that some of these may be offensive, annoying, unlawful, in breach of these Website Conditions, contain viruses or cause you damage. While we may remove any such User Content brought to our notice at our sole and absolute discretion, you acknowledge and agree that we cannot be responsible or liable for any User Content, and you agree to exercise access and use User Content only at your own risk and with care and discretion.
7.7 You agree that:
7.7.1 SpudnikLab shall be entitled at any time, at its sole and absolute discretion and without prior notice, to add to, vary, terminate, withdraw or suspend the operation of the whole or any part or feature of the Site or Services without assigning any reason; and
7.7.2 access to or the operation of the Site, Servers and/or the Services may from time to time be interrupted or encounter technical or other problems and may not necessarily continue uninterrupted or without technical or other errors, and in any such event, SpudnikLab shall not be liable for any loss, liability or damage which may be incurred as a result.
7.8 In no event shall SpudnikLab be liable to you for any damages, losses, expenses, liabilities under any causes of action (whether in contract or tort including, but not limited to negligence, or otherwise) caused through the use of, or the inability to use, the SpudnikLab Content, User Content, Services, Third Party Products, any Computers, the Site, or any other website. In the event that SpudnikLab is liable for damages despite the foregoing provision, you agree that SpudnikLab’s aggregate liability to you for any and all causes of action in relation to the SpudnikLab Content, Services, Site, and the Agreement, shall not exceed the total amount of fees and charges paid by you for the Services to SpudnikLab for the one (1) month period immediately preceding the time such liability arose.
7.9 Under no circumstances, including, but not limited to, negligence, shall SpudnikLab be liable for any indirect, special, consequential, or incidental damages that result from the use of, or the inability to use, the SpudnikLab Content, Services, Site, or any other website, even if SpudnikLab or a SpudnikLab authorised representative has been advised of, or should have foreseen, the possibility of such damages.
7.10 To the maximum extent permitted by applicable law, SpudnikLab disclaims all liability for any direct, incidental or consequential damage or loss suffered by you that may result from the collection, use or disclosure of your Personal Data, including but not limited to any loss of, or any inability to retrieve, any Personal Data, howsoever caused, or any inaccuracy in the Personal Data presented, used or transmitted.
7.11 You agree that the above exclusions and limitations of liability enable the Services and the SpudnikLab Content to be provided by SpudnikLab at either reasonable costs or no costs to you.
8.1 SpudnikLab may provide links to other sites (“Linked Sites”) that may be of relevance and interest to users. SpudnikLab has no control over, and is not responsible for the content on the Linked Sites or for any damage you may incur from the Linked Sites (including any virus, spyware, malware, worms, errors or damaging material contained in the Linked Sites) or the availability of any content on the Linked Sites, and you hereby irrevocably waive any claim against us with respect to the Linked Sites.
9.1 Please do not submit any personal information or data without first reading our Data Protection Notice which explains our data use and privacy practices in detail.
10.1 You agree that SpudnikLab has the right in its sole and absolute discretion and without notice to restrict, suspend, or terminate your Account and/or your access to all or any part of the Site or Services, without assigning any reason.
11.1 SpudnikLab reserves the right to investigate notices of copyright, trademark and other intellectual property infringement (“Infringement”) in respect of SpudnikLab Content, User Content and other material on the Site (“Infringing Material”) and take appropriate action. If you believe that your work has been used or copied in a way that constitutes Infringement and such Infringement is occurring on this Site, please notify SpudnikLab in writing immediately in the form and containing the information prescribed by the Singapore Copyright Act (Cap. 63) (“Infringement Notice”).
11.2 All Infringement Notices shall be sent to SpudnikLab addressed as follows:
284 River Valley Road, #01-01, Singapore 238325
+65 6850 5137
11.3 SpudnikLab will duly consider all Infringement Notices submitted in the above manner. In return, you agree that you shall not take any legal action or exercise any legal remedy you may have against SpudnikLab in respect of any Infringing Material, unless you have first given SpudnikLab the Infringement Notice and sufficient opportunity to remove the Infringing Material, and thereafter SpudnikLab refuses or fails to remove the Infringing Material within a reasonable time. Where SpudnikLab removes the Infringing Material in response to your Infringement Notice, you agree not to exercise and you hereby waive, any right of action against SpudnikLab under applicable law which you may have in respect of any Infringing Material appearing on the Site prior to such removal by SpudnikLab.
11.4 You acknowledge and agree that SpudnikLab has no control and cannot undertake responsibility or liability in respect of Infringing Material appearing on Linked Sites or other third party sites.
12.1 This Site is owned and operated by SpudnikLab in Singapore. SpudnikLab makes no representation that the Contents of the Site are appropriate or available for use in your location. Those who choose to access this Site from any location do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
13.1 You agree to indemnify and hold SpudnikLab, and its subsidiaries, affiliates, officers, agents, partners, and employees, harmless from all claims, demands, actions, proceedings, liabilities (including statutory liability and liability to third parties), penalties, and costs (including without limitation, legal costs on a full indemnity basis), awards, losses and/or expenses, due to or arising out of:
13.1.1 any use of the Site or any Service;
13.1.2 your connection to the Site;
13.1.3 your breach of any terms and conditions of these Website Conditions;
13.1.4 your violation of any rights of another person or entity; or
13.1.5 your breach of any statutory requirement, duty or law.
14.1 If any provision of these Website Conditions is found to be illegal, void or unenforceable under any law that is applicable hereto or if any court of competent jurisdiction in a final decision so determines, these Website Conditions shall continue in force save that such provision shall be deemed to be deleted.
15.1 Nothing in these Website Conditions shall constitute or be deemed to constitute an agency, partnership or joint venture between SpudnikLab and you and neither party shall have any authority to bind the other in any way.
16.1 No waiver of any rights or remedies by SpudnikLab shall be effective unless made in writing and signed by an authorised representative of SpudnikLab.
16.2 A failure by SpudnikLab to exercise or enforce any rights conferred upon it by these Website Conditions shall not be deemed to be a waiver or variation of any such rights or operate so as to bar the exercise or enforcement thereof at any subsequent time or times.
17.1 Except as provided for in Clause 13, a person or entity who is not a party to this Agreement shall have no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any term of this Agreement, regardless of whether such person or entity has been identified by name, as a member of a class or as answering a particular description.
18.1 No party shall be liable for any failure to perform its obligations under this Agreement if the failure results from a Force Majeure Event (defined below), provided always that whenever possible, the affected party will resume that obligation as soon as the Force Majeure Event occasioning the failure ceases or abates.
18.2 For purposes of this Agreement, a “Force Majeure Event” is an event which is a circumstance or event beyond the reasonable control of a party which affects the general public in that party’s country or in the territory, and which results in the party being unable to observe or perform on time an obligation under this Agreement. Such circumstance or event shall include industrial action or labour disputes, civil unrest, war or threat of war, criminal or terrorist acts, government action or regulation, telecommunication or utility failures, power outages, fire, explosion, natural physical disasters, epidemic, quarantine restrictions, and general failure of public transport.
19.1 These Website Conditions and all matters relating to your access to, or use of, this Site and the Services shall be governed by and construed in accordance with the laws of Singapore including without limitation the provisions of the Singapore Evidence Act (Chapter 97) and the Electronic Transactions Act (Cap. 88), without giving effect to any principles of conflicts of law.
19.2 You hereby agree to submit to the non-exclusive jurisdiction of the Singapore courts.
Last updated 29 September 2022.